Renew Your Subscription Online

With Patron Portal

Renew Online

If you are a New West Symphony subscriber and you have an email address, you can renew your Masterpiece Series subscription easily online! Here is a quick guide on how to do it!

Step One

Visit Patron Portal

Click here to visit Patron Portal.

Step Two

Login to your Patron Portal account

Your username is your email address. If you know your username and password, type them in and click “Enter.”

If you don’t know your password, type in your username and click “Forgot Your Password?” If you have a Patron Portal account, this will send you an email with a temporary password.

If you don’t know your username/email address, call or email the New West Symphony Ticket Office at (866) 776-8400 or

Step Three

Go to “Account Information”

In the top right corner, you should see “My Account Information: [Your Name].” Click on that.

Step Four

Go to “My Pending Subscription Renewals”

You should see four tabs:

  • My Contact Information
  • Order History
  • Donation History
  • Pending Subscription Renewals

Click on “Pending Subscription Renewals”

Step Five

Renew Your Subscription

From the “Pending Subscription Renewals” tab, you can renew your subscription or let us know that you’d like to change your subscription. You can also let us know if you decide not to renew.

That’s It!

Thank you for renewing your New West Symphony Masterpiece Series subscription! If you have any questions, feel free to call the New West Symphony Ticket Office at (866) 776-8400.